Traveling across the country in a small van

What the Manufacturer Must Do Once it is Notified About Your Car’s Problem – If your car is a lemon and the manufacturer is unable to correct the problem within 30 days of receiving your letter, the manufacturer must repurchase or replace your vehicle.

1. If you previously contacted the manufacturer, you will want to send a follow-up letter by certified mail, return receipt requested, outlining your problem, the steps you have taken to resolve it and what action you want taken.
2. See sample letter C.) The manufacturer can replace your vehicle with a comparable one that is acceptable to you, or buy it back, whichever you prefer.

The repurchase price you are offered should cover the full purchase price including license fees, registration fees and other similar governmental charges. The manufacturer can subtract up to 15 percent of the purchase price for your use of the vehicle, and a reasonable allowance for damage not attributed to normal wear and tear.

Irving S. Martin